SIGHTSYNCAUTOMATED RECALL SYSTEM
·Documentation
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Overview

Getting Started

Quick Start GuideUploading PatientsYour First CampaignReading Results

AI Calls

How Calls WorkCall Scripts & ToneVoicemail & RetriesLive Campaign Monitor

Compliance

GDPR & PECR OverviewGOC AlignmentPatient Opt-OutAudit Trail

Integrations

CSV ImportPMS Direct ConnectGoogle CalendarSMS Notifications

Developer

API ReferenceAuthenticationPatientsRecallCallsAppointmentsWebhooksGDPR requestsAI Agent

Support

Contact UsAbout SightSync

Documentation

SightSync Docs

Everything you need to set up, run, and monitor AI-powered patient recall.

Quick Start Guide

Get from sign-up to your first live campaign in 10 minutes. Covers patient upload, campaign launch, and reading your results.

Get started →

How AI Calls Work

Understand the full call flow — from the opening disclosure to booking confirmation. Includes call scripts, voicemail handling, and retry logic.

Read the guide →

Compliance Guide

How SightSync meets GDPR, PECR, and GOC requirements. Covers opt-out mechanics, audit trails, call recordings, and data retention.

Read compliance →

Integrations

Connect your practice management software, Google Calendar, and notification channels. Includes CSV import for all PMS systems.

View integrations →

Common questions

  • Uploading a patient list (CSV)
  • Launching a High-Risk campaign
  • What patients hear on the call
  • How opt-out works
  • Connecting Optix / Acuitas / Optisoft
  • Setting up Google Calendar sync
  • Understanding the audit trail
  • Live campaign monitoring

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